FAQs

Products

What tips do you use?
Apres unless the customer requests a different tip.

Gel or Acrylic?
We use a Gel X Tip and Gel Polish/products

Do you do Customize Sets?
We can! Email us info@kuticlepressons.com

Do you offer wholesale?
Kuticle nails are NOT available for resale. 
If an individual wishes to make a purchase of more than 10 sets, please email us for discount information.

Shipping

PLEASE EXCEPT SHIPPING DELAYS DUE TO COVID-19. For more information, contact USPS.

Once processed and shipped, US Shipping usually takes 3-4 business days, international shipping will vary. Once ready to ship, all orders will be updated with a tracking number. Kuticle, is not liable for stolen or lost packages. Once shipped, customers should contact USPS about shipping information. Please be sure your package is being sent to a secure location. We do not require a signature for USPS deliveries.

Paying for fast shipping at checkout has no effect on processing time

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns

ALL SALES ARE FINALE.

Due to the nature of the product, we can not accept returns or exchanges. If there is an issue with your product, please contact us at sales@kuticlepressons.com.

 

Sizing

“I don’t know my sizes!?”

Sizing Kits are FREE with purchase of a set to US customers! 
1. Select the set(s) your liked and select CUSTOM under sizing.
2. In the comment box ask for a free kit!
3. We will send your kit out FIRST. After you size your nails, email us at orders@kuticlepressons.com with your order number and your sizes!

 

If you are buying a standard size set and want a free kit it will be delivered all at once with your order.

International Customers can purchase a sizing kit in the Prep and Care section.

 

I got the wrong size, can I return or exchange?
Unfortunately, due the nature of our product, we can not accept returns or exchanges. You must be sure of your size before you order.

Two of my fingers are the same size, is that right?
It is perfectly normal for multiple fingers to be the same size. But It's always good to double-check!

I have wide nail beds, will these fit me?
It's always best to order a sizing kit to be sure our nails will fit you.

I'm in-between sizes. What should I do?
We'd recommend sizing up! You can always cut and shape nails if they are a little big.

 

Please see our sizing page for more information on sizing.

 

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