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“I got an email but tracking hasn’t updated. Where is my package.”

Customers receive an email when THEIR LABEL HAS BEEN PRINTED. We print labels in advance of shipment. It will send you a tracking number for your package. DO NOT PANIC IF YOUR NUMBER DOESN'T UPDATE. IT WILL.

USPS sometimes doesn’t scan a package right away. Sometimes they don’t scan a package until it reaches its destination city. Nothing has happened to your package. Please be calm and patient. Your tracking number will update. There is no need to email asking for updates. 

For other questions or concerns please contact us via email.


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Mailing Address
PO BOX 1947
Philadelphia, PA 19105